When running on Windows versions up to and including Windows Server 2003, the PowerTerm WebConnect server and Load Balancer server display an icon in the system tray of the Console session. Due to changes made by Microsoft in Windows Server 2008 and Windows Vista that have to do with system security, these icons are no longer displayed on those systems. If you want to verify that these services are running properly and also start and stop them, use their respective Administration Tools or the Windows Services manager. See this Microsoft knowledge item for more information on the subject of services and system tray icons: http://www.microsoft.com/whdc/system/vista/services.mspx