Ericom Software Support Center

If you are in the US, you can purchase PowerTerm licenses directly from Ericom by calling us at (201)767-2210 Option 3. Or email us at sales@ericom.com and we'll follow up.

All customers — in other countries as well as the US — can purchase licenses from an Ericom partner. Click here to locate a partner near you.

END-OF-LIFE ANNOUNCEMENT
March 2025

Ericom announces end-of-life (EOL) and end-of-support (EOS) dates for all PowerTerm products (other than those that have been the subject of a prior Ericom end-of-life announcement).

Effective today (EOL Date), Ericom will cease accepting orders from new customers for any licenses of, or subscriptions for, PowerTerm products, and no new features or functionality will be released.

Commencing on the EOL Date, support services for PowerTerm products may be renewed only on a reduced support basis, subject to the reduced support services terms and conditions for PowerTerm products set forth at www.ericom.com/legal/repository. Please note that such reduced support terms and conditions do not apply during your current support term.

After June 30, 2027 (EOS Date), Ericom will no longer provide any support services for the PowerTerm products. Under no circumstances may renewals of support services for PowerTerm products extend beyond the EOS Date.

This announcement does not affect your rights to continue using the PowerTerm products in accordance with the End User License Agreement.

Thank you for your continued support of Ericom. We value our partnership with you and look forward to further success together providing quality products and solutions.

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